G-Ticket

Manage and track every request, both internal and external to the company

No more organizational issues.
G-Ticket is the software that centralizes and tracks information in a single channel to optimize exchange and retrieval times

Every request becomes a managed and tracked workflow

Thanks to G-Ticket, all requests are automatically categorized, assigned, and monitored in real time, ensuring transparency, efficiency, and a rapid response. 

Process Optimization
Time Reduction

Intelligent Automatic Assignment

Thanks to integrated artificial intelligence, G-Ticket can automatically analyze every incoming request, interpret its content, and identify the type of issue. Through advanced classification models, the system recognizes priority, category, and context, assigning the ticket to the most competent team or operator without any need for manual intervention.

Automation
AI

Coordinated and Transparent Collaboration

With G-Ticket, the entire team works in sync within a single shared system. Every activity, update, and interaction is automatically tracked, eliminating reliance on private chats, scattered emails, or fragmented communications. This ensures a clear and comprehensive view of each request's status, improving cross-team collaboration while reducing errors and duplication.

Collaboration
Transparency

Why G-Ticket

Simplicity that accelerates work

G-Ticket features self-service setup and installation, integrates natively with WhatsApp, supports multiple languages, and offers immediate access via SSO (Microsoft, Google, and more). Everything is designed for an instant start, without the complexity

Security and Total Control

G-Ticket ensures maximum data protection and full GDPR compliance, featuring advanced policies, encryption, and "Right to be Forgotten" management. It offers complete control over users and permissions, personalized access, and an advanced system for KPIs, reporting, and metrics to monitor every activity, with fully customizable exports.

AI-Driven Process Optimization

G-Ticket integrates advanced AI features to automate ticket assignment, intelligently analyze and manage requests, and trigger customizable alerts based on your needs. With client-specific SLAs, it ensures correct prioritization and keeps response times consistently under control.

G-Ticket
is available as a stand-alone product
or can be integrated with our others solutions

G-HR

G-Transport

G-Sales

Have we piqued your curiosity? Contact us!
contact us